{"id":3110,"date":"2026-08-30T08:55:43","date_gmt":"2026-08-30T06:55:43","guid":{"rendered":"https:\/\/lukyli.com\/?page_id=3110"},"modified":"2026-08-30T09:23:35","modified_gmt":"2026-08-30T07:23:35","slug":"support","status":"publish","type":"page","link":"https:\/\/lukyli.com\/fr\/support\/","title":{"rendered":"ASSISTANCE"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3110\" class=\"elementor elementor-3110\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6e7b717 e-con e-atomic-element e-flexbox-base e-default-div e-3beb8e9 \" data-id=\"6e7b717\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"6e7b717\">\n    \t\t\t<h2 data-interaction-id=\"10796f7\" class=\"e-10796f7-a35a430 e-heading-base e-default-h2\">Customer Support<\/h2>\n\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-1ab6ab0 e-con e-atomic-element e-flexbox-base e-default-div e-4da124c \" data-id=\"1ab6ab0\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"1ab6ab0\">\n    \t\t\t<p class=\"e-9f68d9d-13341d5 e-paragraph-base e-default-p\" data-interaction-id=\"9f68d9d\">Need help with an order? Send us the details below and our team will get back to you as soon as possible.<\/p>\n\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-860a170 e-flex e-con-boxed e-con e-parent\" data-id=\"860a170\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6b1250d elementor-widget__width-initial fluentform-widget-submit-button-custom elementor-widget elementor-widget-fluent-form-widget\" data-id=\"6b1250d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"fluent-form-widget.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n            <div class=\"fluentform-widget-wrapper fluentform-widget-align-default\">\n\n            \n            <div class='fluentform ff-default fluentform_wrapper_4 ffs_default_wrap'><form data-form_id=\"4\" id=\"fluentform_4\" class=\"frm-fluent-form fluent_form_4 ff-el-form-top ff_form_instance_4_1 ff-form-loading ffs_default\" data-form_instance=\"ff_form_instance_4_1\" method=\"POST\" ><fieldset  style=\"border: none!important;margin: 0!important;padding: 0!important;background-color: transparent!important;box-shadow: none!important;outline: none!important; 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If relevant, please mention that you can provide photos or files by reply email.\" rows=\"3\" cols=\"2\" data-name=\"description\" ><\/textarea><\/div><\/div><div class='ff-el-group ff-text-left ff_submit_btn_wrapper'><button type=\"submit\" class=\"ff-btn ff-btn-submit ff-btn-md ff_btn_style\"  aria-label=\"Send support request\">Send support request<\/button><\/div><\/fieldset><\/form><div id='fluentform_4_errors' class='ff-errors-in-stack ff_form_instance_4_1 ff-form-loading_errors ff_form_instance_4_1_errors'><\/div><\/div>            <script type=\"text\/javascript\">\n                window.fluent_form_ff_form_instance_4_1 = {\"id\":\"4\",\"ajaxUrl\":\"https:\\\/\\\/lukyli.com\\\/wp-admin\\\/admin-ajax.php\",\"settings\":{\"layout\":{\"labelPlacement\":\"top\",\"asteriskPlacement\":\"asterisk-right\",\"helpMessagePlacement\":\"with_label\",\"errorMessagePlacement\":\"inline\",\"cssClassName\":\"\"},\"restrictions\":{\"denyEmptySubmission\":{\"enabled\":false}}},\"form_instance\":\"ff_form_instance_4_1\",\"form_id_selector\":\"fluentform_4\",\"rules\":{\"names[first_name]\":{\"required\":{\"value\":true,\"message\":\"Ce champ est obligatoire\",\"global_message\":\"This field is required\",\"global\":true}},\"names[middle_name]\":{\"required\":{\"value\":false,\"message\":\"Ce champ est obligatoire\",\"global_message\":\"This field is required\",\"global\":true}},\"names[last_name]\":{\"required\":{\"value\":true,\"message\":\"Ce champ est obligatoire\",\"global_message\":\"This field is required\",\"global\":true}},\"email\":{\"required\":{\"value\":true,\"message\":\"Ce champ est obligatoire\",\"global_message\":\"This field is required\",\"global\":true},\"email\":{\"value\":true,\"message\":\"Ce champ doit contenir un e-mail valide\",\"global_message\":\"This field must contain a valid email\",\"global\":true}},\"input_text\":{\"required\":{\"value\":false,\"message\":\"Ce champ est obligatoire\",\"global_message\":\"This field is required\",\"global\":true}},\"dropdown\":{\"required\":{\"value\":true,\"message\":\"Ce champ est obligatoire\",\"global_message\":\"This field is required\",\"global\":true}},\"description\":{\"required\":{\"value\":true,\"message\":\"Ce champ est obligatoire\",\"global_message\":\"This field is required\",\"global\":true}}},\"debounce_time\":300,\"conditionals\":{\"names\":{\"type\":\"any\",\"status\":true,\"conditions\":[{\"field\":\"\",\"value\":\"\",\"operator\":\"\"}],\"condition_groups\":[{\"rules\":[{\"field\":\"\",\"value\":\"\",\"operator\":\"\"}],\"title\":\"\",\"isEditingTitle\":false,\"isPreviewOpen\":false,\"isGroupOpen\":true}]}},\"file_upload_settings\":[]};\n                            <\/script>\n                        <\/div>\n\n            \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Customer Support Need help with an order? Send us the details below and our team will get back to you [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-3110","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/lukyli.com\/fr\/wp-json\/wp\/v2\/pages\/3110","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lukyli.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lukyli.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/lukyli.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/lukyli.com\/fr\/wp-json\/wp\/v2\/comments?post=3110"}],"version-history":[{"count":17,"href":"https:\/\/lukyli.com\/fr\/wp-json\/wp\/v2\/pages\/3110\/revisions"}],"predecessor-version":[{"id":3129,"href":"https:\/\/lukyli.com\/fr\/wp-json\/wp\/v2\/pages\/3110\/revisions\/3129"}],"wp:attachment":[{"href":"https:\/\/lukyli.com\/fr\/wp-json\/wp\/v2\/media?parent=3110"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}